2025-09-19 Land To Table 

Privacy Policy 

Land to Table (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in a safe and responsible way. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website https://landtotable.com.au or engage with our services. 

By using our website or services, you agree to the terms of this Privacy Policy. 

1. What information we collect 

We may collect the following types of information: 

  • Personal information such as your name, email address, phone number, postal address, job title, and organisation (when provided through contact forms, course registrations, purchases or newsletter sign-ups). 
  • Sensitive information (e.g. health or dietary needs for training, personal identification for programs) only with your consent and when necessary for service delivery. 
  • Technical information such as your IP address, browser type, operating system, and information about how you use our website. 

Cookies and tracking data from tools such as Google Analytics, Meta Pixel, or embedded third-party content (see Section 6).

2. How we collect information 

We collect personal information directly from you when you: 

  • Submit a form on our website; 
  • Register or book into a course; 
  • Subscribe to our mailing list; 
  • Make an enquiry or contact us by phone, email or in person; 
  • Engage with us on social media. 

We may also collect information automatically through cookies and analytics services when you visit our website. 

3. How we use your information 

We use your information to: 

  • Provide and improve our training, courses, and services; 
  • Respond to enquiries and customer support requests; 
  • Process registrations, bookings, and payments; 
  • Send you updates, newsletters, or marketing communications (if you’ve opted in); 
  • Conduct research, reporting, and analysis to improve our programs; 
  • Ensure the security and proper functioning of our website. 

You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link or contacting us directly. 

4. Who we share information with 

We do not sell your personal information. We may share information with trusted third parties that help us operate our business, including: 

  • IT, website hosting, and cloud service providers; 
  • Payment processors; 
  • Email and marketing platforms;
  • Analytics and advertising platforms (e.g. Google, Meta);  
  • Event partners, training providers, or contractors directly involved in delivering our services. 

Some of these providers may be located overseas. Where we transfer data outside Australia, we ensure reasonable steps are taken so your information is handled in line with this Policy and the Australian Privacy Principles. 

5. Storage and security 

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access or disclosure. This includes secure servers, access controls, encryption, and staff training. 

We retain personal information only for as long as necessary to provide services, meet legal obligations, resolve disputes, or until you request deletion (see Section 7). 

6. Cookies and tracking 

Our website uses cookies and similar technologies to improve your browsing experience and understand how our site is used. 

  • Necessary cookies enable core site functions. 
  • Analytics cookies (e.g. Google Analytics) help us understand site traffic and usage.
  • Advertising cookies (e.g. Meta Pixel) may be used for remarketing and tailored promotions.  

You can disable cookies in your browser settings, though some parts of our site may not work properly.  

7. Your rights 

You have the right to: 

  • Request access to the personal information we hold about you; 
  • Ask us to correct or update your information; 
  • Request deletion of your personal information, unless we are legally required to keep it; 
  • Withdraw consent for us to use your information (e.g. unsubscribe from marketing). 

To exercise these rights, please contact us (see Section 10). We will respond within a reasonable timeframe. 

8. Embedded and third-party content 

Our website may include embedded content (e.g. videos, social media feeds, forms) from other websites. Embedded content behaves as if you have visited the third-party site directly and may collect data, use cookies, or track your interaction. Please review their privacy policies for details. 

9. Changes to this Policy 

We may update this Privacy Policy from time to time. Updates will be posted on our website. We encourage you to review this page regularly to stay informed. 

10. Contact us 

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal information, please contact: 

Land to Table – Privacy Officer 

Email: Click here to use the contact form 

If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC): www.oaic.gov.au